Privacy Policy

Your privacy is very important to us. The security of your personal data is our top priority. Therefore, together with our Data Protection Officer, we ensure compliance with data protection regulations. Below, we would like to inform you about the purposes for which your data is collected and used, as well as how you can exercise your rights. The legal basis for data protection can be found in the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). You can access and print the privacy policy at any time via the "Privacy" tab on the respective website (online store, conference registration).

Use of Personal Data in the Ordering Process

Personal data refers to information about your personal or factual circumstances, such as first name, last name, date and place of birth, email address, phone number, your address, and particularly your bank and payment details. The personal data you provide during the ordering process will be used by UP Transfer GmbH at the University of Potsdam to create a customer account as well as to establish, process, and complete your order, meaning it will be collected, processed, and used. This includes payment processing, possible credit checks, fulfillment of orders, order cancellations, and invoicing. By setting a password, you create a customer account, which will store your data for future purchases in our online store. By agreeing to the privacy policy, you consent to the creation of the customer account and the use of your data for future order processes. Of course, at every order process, you will be prompted to confirm the stored data. Furthermore, we would like to explicitly point out your right to object (see below). To process the order, it is necessary to share your personal data with internal and external service providers (business areas of UP Transfer GmbH, logistics companies, freight forwarders, payment service providers). Your data will only be processed within Germany and not outside the EU. Your personal data will only be used for advertising purposes if you have explicitly agreed to it (e.g., by subscribing to the newsletter, see below). Your data will not be shared with social networks like Facebook, Twitter, etc.

You may object to the further use of customer data at any time via email, in writing, or by phone:

UP Transfer GmbH at the University of Potsdam
Am Neuen Palais 10
14469 Potsdam
Germany
Email: info@up-transfer.de
Phone: +49 331 977 1119

Data Protection Officer

Andreas von Heinemann
ASCON HORIZON INNOVATION GROUP GmbH
Stewardstrasse 23, 14169 Berlin
Email: ds@ahig-group.com
Phone: +49 30 789 585 65

Your customer account will be deleted immediately unless the data is still needed for processing already placed orders.

Order Processing, Reversal of Orders

Your order data, but not your bank and payment details, may be passed on to logistics or freight forwarding companies we have contracted, who will handle packaging and delivery of the goods according to your order.

Payment Processing

Your bank and payment details (credit card data) are neither collected, processed, nor stored on the IT systems of UP Transfer GmbH at the University of Potsdam. Payments are processed solely on the IT systems and under the technical and legal responsibility of our respective payment service providers. The following payment service providers are currently used for credit card, transfer, and instant transfer processing:

PAYMILL GmbH
St.-Cajetan Straße 43
81669 Munich
PAYMILL is certified as a PCI Service Provider Level 2, meaning PAYMILL is regularly audited by SRC GmbH, an audit company authorized by MasterCard and Visa for PCI.

For payments via "PayPal", we use the service provider:

PayPal (Europe) S.à r.l. et Cie, S.C.A
Société en Commandite par Actions
22-24 Boulevard Royal
L-2449 Luxembourg

We exclusively use payment service providers that are PCI-DSS certified, fulfilling the highest security standards for handling and storing credit card data. PCI-DSS stands for Payment Card Industry Data Security Standards. These standards are established by the PCI Council to make the processing of payment card data more secure. The PCI Council was founded by the credit card organizations American Express, Discover Financial Services, JCB International, MasterCard, and Visa, Inc. Furthermore, we will not share personal data with third parties, nor will we sell or rent data without your initiation. However, we reserve the right to disclose information about you if we are legally obligated to do so or if requested by legally acting authorities or law enforcement agencies.

Use of Personal Data for Newsletter Subscription

If you subscribe to a newsletter, your personal data will be stored and used for sending the newsletter. The service provider we have contracted will receive your data to send the newsletter. You can unsubscribe at any time by clicking the link provided in the newsletter. This link is located in the footer of the newsletter and allows you to remove your address from the mailing list. If you do not currently have a newsletter, you can request unsubscription through our customer service by sending an email to info@up-transfer.de with the email address you wish to unsubscribe from. Your data will be deleted from our systems, and no data will be passed to our service provider for the next newsletter.

Alternatively, you can revoke your consent for the use of your data to send newsletters at any time by email, in writing, or by phone to:

UP Transfer GmbH at the University of Potsdam
Am Neuen Palais 10
14469 Potsdam
Germany
Email: info@up-transfer.de
Phone: +49 331 977 1119

Right to Information and Objection

You have the right to object to the use of your personal data at any time free of charge, request partial or complete deletion or blocking, or request information about the data we have stored about you or its correction. No specific form is required for this. Please contact us by email at info@up-transfer.de, by post, or use our contact form.

Data Security

Our IT systems are protected by technical and organizational measures against unauthorized access, alteration, or dissemination of your data, as well as against loss and destruction.

Cookies

To facilitate the use of our website, we use "cookies". Cookies are small text files that your browser may store on your computer’s hard drive and which are useful for navigating our website. We use cookies to better understand how our website is used and to improve navigation. Cookies also allow us to recognize whether you have visited our website before or if you are a new visitor. The cookies we use do not store your personal data. If you do not wish to receive cookies, please adjust your browser settings accordingly.

Use of Matomo with Anonymization Function

Our websites use the Matomo software to analyze visitor traffic. All data collected is processed exclusively on the servers of BB-ONE.net located in Berlin. Matomo uses cookies. Your IP address is anonymized before processing, making it impossible to trace back to you. The processed data is not shared with third parties.

You can prevent the storage of cookies by adjusting the settings in the Consent Management System.

Please note: If you delete your cookies, the Matomo Opt-Out Cookie will also be deleted. The Opt-Out option must be reactivated during your next visit to our website.

Use of Google Maps

This website uses the Google Maps product from Google Inc. By using this website, you agree to the collection, processing, and use of the automatically collected data by Google Inc., its representatives, and third parties. The terms of use for Google Maps can be found under "Google Maps Terms of Service."

You have the right to request free information about your stored personal data, its origin, recipients, and the purpose of data processing, as well as the right to correction, blocking, or deletion of this data. For this and other questions regarding personal data, you can contact us at any time using the contact details provided in the imprint.

Updates and Changes

Parts of this privacy policy may be changed or updated by us without prior notice. Please check the privacy policy before using our services to stay informed about any changes or updates.

Online Dispute Resolution

ec.europa.eu/odr